Using insights to shape commercial innovation

In today’s already-modern world, enhancing customer experience has become the new invention of the commercial world. These creations today not-so-widely but moderately termed as commercial innovation in the business. 

Research reports suggest insights help organizations in boosting their marketing innovations. Samsung, Bailey explain how insights helped to rebrand their product and services with strategies coming along.


Here are some of the points which explain how using industry analysis and market insights will help shape commercial innovation.

Customers’ perspective:

To increase user experience, you need to get a 360° view of the customer. Business insights help you walk in the shoe of customers. 

You may be familiar with customers’ particular way of behavior which can be associated with your product or service. It answers that important question which businesses perhaps never had before.

 The behavioral change in the customers. Insights are shrewd acumen that makes businesses aware of such customers’ pain points potentially leading to commercial innovation.

Creating an impact on the masses:

Not every innovation goes fine and dandy, enhancing the user experience, nevertheless, business insight helps project the impact that your brainchild will create on the masses. 

Having comprehended the customers’ perspective, research further uncertainties factors which makes a way for new possibilities to opt. Besides, insights help business to play it safe with their inventive campaigns. 

Cost disruption:

An idea which seems exemplary on the paper may not stand against constraints of practicality. 

Business insights are meant to show you the real picture the market with in-detailed information about innovation impacting factors such as cost disruption amongst others. 

The information not only informs you about the hurdles in your project but makes you think of the alternate ways of executing it, eventually make it cost effective for businesses and the masses as well.

Repositioning values:

Repositioning values form a basis to create augmented the user experience. 

Insights tap into the underlying forces to reposition these values and brainstorms to boost technological advancement in services offered to masses. 

It gets customers conceptualize Insights change the way you look at your brand.

Creative campaigns

Insights keep business updated with trends and fashion in the market.

 When you come up with something new yet familiar, something you can relate it to your life, the chances are high you get intrigued by this ‘new’ concept! Commercial innovation bundles up this relatability in technological creations. 

Research helps collaborate with other market players to create experimental events of commercial innovation.

We’ll see how some of the market giants have incorporated industry strategic analysis to implement in their brainchild projects.

·         Baileys:

Baileys was introduced as an occasional drink which was marketed during the Christmas time. However, market insights helped the company better understand their customers and their preferences. 

They revamped their product branding and made the product a regular drink which can be enjoyed throughout the year. 

This move not only helped them increase the sales but also rebranded themselves in a different way. Further, collaborations increase their product reach and created many new opportunities.

·         Samsung:

Samsung wished to experiment in their marketing without using the conventional modes of communication. 

They extended their network to different start-up businesses to try their initiatives and new concepts to handle some part.

It ultimately turned out to be a great strategy which broadened their views about commercial innovation.

Conclusion :Commercial funnel innovation may be a risky game, however, if you won’t get into it, your competitor surely will and that will affect your business directly or indirectly. People seldom misinterpret commercial innovation to the invention, something wherein you bring new products to new market. Well, utterly not! Commercial innovation is enhancing the existing product and service and redefining the user experience.









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